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Listening Skills - The Ultimate Workplace Soft Skills

Name: Listening Skills - The Ultimate Workplace Soft Skills
Rating: 4.6 (7106 reviews)

Increase your Listening Skills to Advance Your Career

Created byTJ Walker

Last updated 1/2026

English

Arabic [Auto],English [Auto],

What you'll learn

Focus attention on a speaker
Listen with great attention
Understand spoken information delivered in the workplace
Retain information delivered from clients, colleagues, customers and bosses
Create better connections with everyone in the workplace
Improve all work relationships
Become a better communicator
How to have inclusive conversations at work
Virtual interviewing skills
Communicating to drive change
Become professional by learning workplace soft skills

Course content

72 sections • 668 lectures • 35h 39m total length

Quick Wins - The Cell Phone Secret to Good Listening Skills1:32
Learn The Cell Phone Secret to Good Listening Skills
Stacking the Listening Environment in Your Favor4:10
Learn how to Stack the Listening Environment in Your Favor
The Telephone Listening Trap Will Never Catch You Again1:40
Learn how The Telephone Listening Trap Will Never Catch You Again
Instant Answers to Your Listening Skill Questions0:26
Housekeeping Note: Sometimes You should Turn OFF Your Listening Skills1:26

Setting Just One Agenda Item: Listening2:36
Learn how to Sett Just One Agenda Item: Listening
Exciting New Update to this Course1:28
I've listen to you tell me that you found it difficult to upload your homework videos to the Udemy Q and A Section. To make it easier for you to get quick feedback from me and your fellow students, I've created a Facebook page just for my Udemy students.

https://www.facebook.com/groups/559917031170397/?ref=group_browse_new

Please note that this page is just for posting homework and questions related to your course. There will be no promotion or selling of any kind by me or any students in this forum. And please note, that you are in no way required to join this page or post your videos to Facebook. You can simply use the Udemy Q and A section here if you prefer.

https://www.facebook.com/groups/559917031170397/?ref=group_browse_new
It Is Incredibly Easy to See How Well You Are Listening - Test1:16
Learn how to see how well you are listening
It's Even Easier to Listen When You Do This...4:10
Know the easier way to Listen
Practice Your Listening Skills Homework Using the TJ Walker AI Clone0:16
Technology Will Eat Your Brain Unless You Do This4:42
Learn the effect of Technology on Listening
Quiz 1

Connecting At the Emotional Level with Your Colleague To Hear All1:54
How to Connect At the Emotional Level with Your Colleague To Hear All
Mastering the Art Of NOT Interrupting2:18
Learn to master the Art of not interrupting
Asking for Clarification Is A Great Form Of Listening1:40
Asking for Clarification Is A Great Form Of Listening
Engaging In Conversation At Just the Right Time2:51
Learn how to Engage Conversation at the Right Time
Strong Listening Creates Strong Reactions From You1:10
Practice active listening in workplace conversations by avoiding interruptions while occasionally reacting to share empathy. These back-and-forth moments build understanding, sympathy, and a stronger bond with the speaker.
Rehearse Your Listening Skills Homework and Get Instant Feedback0:15
Honing Your Sense of Timing and Judgment to Make You a Great Listener2:23
Develop timing and judgment to be a great listener by asking one specific, genuine question to gain clarity, whether in urgent moments or seated meetings with no set agenda.
Using The Magic of Pen and Paper Tools To Your Advantage3:49
Summarizing the Conversation Is Great for You and Your Colleague4:03
Practice summarizing the speaker's message at the end of a meeting, using their words to confirm understanding, correct misinterpretations quickly, and show active listening.
Quiz 3

Time to Give TJ a Piece of Your Mind1:26
Provide specific feedback to improve this listening skills course, proposing tweaks, new videos, and changes to enhance your learning experience. Post comments in the q&a to shape the course.
The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!3:06
Send a brief memo after meetings to summarize the briefing and the top three points, including what you will do, creating an electronic paper trail and inviting feedback.
Conclusion - Your New Reputation As a Great Listener!2:54
Develop your reputation as a great listener by eliminating distractions, practicing open body language, and asking concise questions, then summarize and email key points to clients or bosses.

Quick Wins! The High Tech Way to Perfect Communication1:39
Practice high-tech communication with video on your phone, refine your message by recording a version, and seek feedback from a like-minded friend to ensure key messages are remembered.
Listening is Key (and why this isn't just a public speaking course)3:14
Become part of the top 1% of communicators right now!3:24
Show up and communicate actively to join the top 1% of communicators, embracing multiple formats in a two-way, technology-enabled learning environment.
Good news, the problems we think we have, aren't real5:35
Communications skills are the most important skills for success2:43
Direct versus indirect communication2:49
Direct versus indirect communication varies with the audience; tailor your message to build trust and warmth, using stories and context rather than always being blunt.
Let's hop in with something new. Big Business Communications1:34

Communicate your message to companies, big and small, to get them to take action1:28
Learn quick, simple techniques to communicate dissatisfaction to large and small corporations to obtain redress or refunds.
One person can get a huge corporation to pay attention and make things right3:17
This video ruined the weekend of Executives at a major Phone Company5:05
A loyal Sprint customer describes a faulty LifeLock case that muffled the iPhone microphone, poor staff guidance, and unreturned messages, underscoring the need for effective listening and clear communication.
Here's what really happened.9:05
Communicate your case calmly with a professional video. Distribute it across social media and corporate channels to prompt swift attention and refunds.
Never Let Any Company Have the Final Word with you again2:11
Learn to assert your voice against big corporations and government with concise cell phone videos that engage customers, using a level playing field and responsible use.

Here is how you get Exactly What you Want3:06
Clarify the one thing you want the other person to do, then craft messages that are understood, remembered, and motivating in work and personal settings.
Master the Key to Motivation and Persuasion4:54
Identify the core request, brainstorm every possible motivating message for the audience, and focus on the top three ideas for effective persuasion.
Nobody Cares About You, and That's OK3:58
See It, Taste It, Touch It, Feel It, Be It - Selling with Your Story3:36
Discover how storytelling distinguishes great communicators and learn to illustrate every message with a story that makes ideas memorable.
The Ultimate in Confidence builder - Seeing is believing9:46
Record your message on video to gather evidence of your communication and build real confidence, then review, revise, and re-record until you feel completely comfortable, uploading for personalized critique.
It's Easy to pass a Test when the Answer Is right in front of you5:28
Practice listening and communication by recording yourself on video, gather audience feedback, and refine your messages through multiple revisions to gain confidence in any workplace conversation.

You Are Normal to Fear Communicating In Some Circumstances3:39
The Power of the Positive5:03
Learn to use the power of the positive to open dialogue and soften negative messages. Start with positives, provide one specific improvement, and offer tailored, credible feedback for skill growth.
Debunking the Myth of Charisma2:53
Debunk the myth that charisma is innate and learn that effective public speaking is the core skill. Become a better communicator who is interesting and memorable for any audience.
Never Fall for These Communication Gimmicks Again!5:34
Exposes gimmicks that promise quick fixes for better communication, including face tapping, beta blockers, visualization, and neuro-linguistic programming, and advocates video rehearsal as the practical path to confident speaking.
Here is where You decide if You are serious about improving your skills2:00
Decide if you are serious about improving your listening and communication skills by recording yourself, posting the video, and receiving personalized critique.
Here is How to Get the Most Out of The rest of this course3:19

Requirements

A willingness to listen to others
A desire to learn from colleagues, customers, clients and bosses
A yearning for advancement
A desire to be an empathetic listener with colleagues, employees, customers and clients

Description

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss, or colleague have to repeat things to you several times? Or look at you as if they weren't sure you were understanding them, or even paying attention?

The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.

"Listening skills are the bedrock of all communication and are the basis of all success in the workplace. I have devoted the last 30 years of my life to traveling the globe to teach strong listening and communication skills to people of every continent. Now, I am happy to be teaching and coaching you." TJ Walker

What will students achieve or be able to do after taking this listening skills in the workplace course?

Focus attention on a speaker
Listen with great attention
Understand spoken information delivered in the workplace
Retain information delivered from clients, colleagues, customers, and bosses
Create better connections with everyone in the workplace
Improve all work relationships
Become a better communicator
Demonstrate mastery of listening skills

Please note: this is a listening skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.

Please enroll now.

You will enhance your communication skills, presentation skills, and storytelling skills after completing this listening skills course.

Here is what Udemy students say about this course

"This course is truly a life-changer. My only goal, in the beginning, was to eliminate the verbal tics (uh, er..umm). I succeed in this goal after 4 months of multiple practices and started to explore other great tips of listening skills, which not only improved my relationship with team members but also beloved people (especially during the lockdown when everyone was stressed and overwhelmed) Why I recommend this course: 1. Each video is short (most of them are 1-4 mins long) and focused on one subject. Perfect for busy people who have very little spare time for self-improvement. 2. You don't have to start from chapter 1 to understand the rest of the curriculums. I went to the topic that I care about the most first then explored other subjects later. 3. No jargon and every word are enunciated, super friendly for non-English native speakers." Nicole Spurrell

"It was an awesome experience for me to listen to the concepts" Charanjeetsingh Dadiyal

''It is very well explained and would be perfect for anyone.'' Narine

Join now!

This course will help students learn more on the following topics: management, sales management, how to have inclusive conversations at work, virtual interviewing, and virtual sales presentations.

This Listening Skills course is ideal for anyone searching for more info on the following: listening - active listening - soft skills - listening skills - note taking.

Who this course is for:

Junior executives
Account representatives
Line workers
Managers
People who aren't good listeners
Middle and senior executives
Purpose driven leaders

Listening Skills - The Ultimate Workplace Soft Skills

What you'll learn

Explore related topics

Course content

Creating The Best Possible Listening Environment5 lectures • 9min

Focusing On the True Challenge of Listening Carefully6 lectures • 14min

The Body Language of Listening3 lectures • 10min

The Nitty Gritty of Listening Skills9 lectures • 20min

Conclusion - Listening Skills for the Rest of Your Career3 lectures • 7min

Extra Course1 lecture • 1min

You Can Be a Communication Skills Master7 lectures • 21min

Customer Communication Skills For Your Consumer Life5 lectures • 21min

Accomplish Exactly What You Want With Assertive, Persuasive Communication6 lectures • 31min

A Few More Communication Fundamentals and You will Be Ready for Anything...6 lectures • 22min

Requirements

Description

Who this course is for: