Flight Status: What flights are included?
The Flight Status tool tracks the status of all flights operated by Star Alliance member airlines.
Flight Search: Can I search for any flight?
The Flight Search tool provides scheduled flights operated by all Star Alliance member airlines.
How can I add an itinerary to my calendar?
Once you've selected a flight in Flight Search you can view the itinerary. There is then an option to add to Calendar. This adds the itinerary information to the Calendar feature on your iPhone. From there you can set reminders.
Can I download a timetable of flights?
Yes. The Timetable option, accessed via the More screen, will allow you to view the last version you downloaded, or check for an uploaded version.
What can I do in Offline Mode?
Offline Mode is designed to offer a useful experience to travellers on the move who may not always have a data connection. When you select Offline Mode, the app updates all the data in searches you've already performed, so everything you've previously looked at is up-to-date. Saved data includes a timestamp to ensure you know how old the data is. Offline Mode does not require a data connection, and you can even use the app in Offline Mode if you have both Wi-Fi and Data Roaming turned off.
The following content is always available in the app:
-Home screen
-Saved searches
-Saved airports
-FAQ's
-Member airlines
-About
-Contact
-Saved itineraries
Which iPhone and iPod Touch models is the app compatible with?
The Star Alliance Navigator for iPhone app is designed to offer the best user experience for the latest versions of the IOS and for those users running older versions of the OS on recent iPhone devices.
The app works on current devices and IOS version, up from:
-iPod Touch 3rd generation (using Wi-Fi for data services)
-iPhone 3 and 3GS
-iPhone 4
The app works on devices running IOS 3, but is optimized to offer a better experience from IOS 4.
Flight Status: Does it work in offline mode?
No. The Flight Status tool requires a data connection.
Flight Search: Does it work in offline mode?
No. The Flight Search tool requires a data connection. Flights you've previously searched for appear as recent searches
What date format does the app use?
The app shows dates in European format DD/MM/YYYY or in the formal Day / Month / Year (for example: 12 Jan 2014).
Do I need to enable Data Roaming to use the app when travelling?
You can use the app with either a Wi-Fi or a data connection. If you cannot access a Wi-Fi network and wish to use data services abroad, you will need to turn Data Roaming on. As with most apps, using Data Roaming can incur additional fees from your mobile provider.
Why does the app require Location Services to be turned on?
The 'Find My Nearest Airport' feature of the app requires Location Services. If Location Services is on, the app will be able to identify your current location and then find the nearest airport. If you do not wish to enable Location Services, you can simply select your desired airport from the Airport list.
What features of the app only work in IOS 4 and above?
Certain features of the app only work in IOS 4.0 and above. These features are:
-Add itinerary to Calendar
-Retina Display Graphics support for iPhone 4
-Viewing PDF's in QuickLook
-Multi-tasking (to enable the app to remember the last screen used on opening)
